This policy explains how Talabixa uses information when you browse, create an account and shop. Last updated: 28 October 2026.
Information we process
Order information includes your name, phone number, email, address, governorate, products, quantities and order notes. Accounts store profile information and order history. Technical information such as IP addresses, browser details and usage logs may be retained for operation and security.
How we use information
We use it to manage accounts and shopping carts, confirm orders, calculate delivery charges, prepare and deliver orders, provide order updates, handle support and returns, prevent misuse, and meet relevant accounting and legal obligations.
Fulfilment and data sharing
When an order is fulfilled through Safka and delivery partners, necessary details such as the recipient’s name, phone number, address and shipment information are shared to confirm, deliver and support it. Hosting and technical service providers may process information needed to operate the store. Information may also be disclosed when legally required.
Cookies
The store uses necessary cookies for carts, sessions and sign-in, and a cookie remembering your Arabic or English preference. Browser settings let you manage cookies; blocking necessary cookies may affect carts or accounts. If analytics or advertising tools are added, this policy will be updated and any required consent managed before consent-dependent tools operate.
Payments and retention
The available payment method is cash on delivery. The store does not request bank card details. Account and order information is retained as needed for the service and related obligations. Some records may need to be kept after account closure for legal or accounting reasons.
Your choices and contact
You can review and edit account details under My account. To request a copy, correction or permitted deletion of information, use the customer support channel associated with your order or message the Talabixa page. We may verify your identity to protect your information.
WhatsApp and other external services apply their own policies to information you provide directly to them. Changes to this policy will be published on this page.